6th April 2025
Sales and Leadership Wisdom from the Leaders, Mr.Harsh Bisht
I asked Harsh Bisht, banking and capital markets leader – EY, his mantra on building lifelong relationships?
Consulting is all about value addition and being able to add value to the client, The simplest way to build relationship is to keep in touch with clients on a variety of subjects which would be interest to them. If one can have a continuous dialogue with clients around new regulation, new innovation, leading trends, industry insights, etc it leads to Value addition to client. Relationships are built by adding Value to client as well as employees – it starts with dialoguing on diverse subjects, giving frank point of views on how it can help or affect ones organisation.
Relationship are not built on transactional value. One has to go beyond the call of duty, and one has to be able to support clients in their larger issues. Clients typically need a sounding board—should I do this or should I do that? Consultants whom they can trust are the best people to reply on for un biased dispassionate advise.
Once you become a sounding board and a trusted advisor, who gives an unbiased opinion to a Client – the long term relationship of two individuals and organisations gets cemented.
#salesbooster https://www.amazon.in/dp/1772046221 www.nimeshmehta.net