27th July 2023
How Organizations Can Create CE Culture?
From today, let’s understand how organizations can create a culture of customer experience.
The 1st step is to create a customer experience (CX) policy, share it with all departments, do an enrollment presentation and then have every employee sign it or accept it online. Then, place the CX policy in every office, every work desk so that it serves as a reminder for every employee to serve the customer in the best possible way every single time.
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