Sales and Leadership Wisdom from the Leaders, Mr. Roland Folger​​

I was always curious to know why Mercedes customers are so loyal, so when asked Mr. Roland Folger – CEO Mercedes India Ltd,
He answered. First, Mercedes-Benz has more than 130 years of rich history. We are a highly traditional brand with modern ethos imbibed. We have been around longer than any other brand that you see on the planet at the moment. We have been reinventing ourselves continuously and our innovations are benchmark even by the highest standards.
I think the strongest learning that we have also found in the past, is that no matter how good we are, there is always somebody out there who wants to take customers away from us. We believe strongly that, with our combination of outstanding quality products, unsurpassed network presence and a highly effective after-sales service and good financing offers; we try to basically come up with a holistic ownership experience that you cannot find anywhere else in the automotive industry

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