Sales and Leadership Wisdom from the Leaders,Vishal Kapoor

I asked Mr. Vishal Kapoor, CEO – IDFC MF (now Bandhan MF), Is Selling a Science or an Art? He replied I think selling needs elements of both: The science as well as the art. Among other aspects, the science in selling, on the one hand, provides the ever-so-important process. This can help provide a minimum level of quality and consistency. It’s the framework on which the engagement can be effectively built. It’s a “must-have” for success.
The art, on the other hand, allows for the individual’s interpretation and implementation of the process. This allows the scope for expressing an individual’s style. Appreciation of the “softer aspects” often provides the edge, when combined with the rigour of a well-implemented sales process.

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