9th July 2023
Why Company Loses Customers?
The 5th reason the company loses its customers because of poor listening skills. Most times, when a customer is giving feedback or complaining, the executive is hardly listening.
He is pre-empting the customer’s mind and jumps in to explain even before the customer can complete his sentence. Most times, the customer just wants to be heard, but poor listening skills hurt the customer experience.
#salesbooster https://www.amazon.in/dp/1772046221 www.nimeshmehta.net