Why Company Loses Customers?

The 4th reason the company loses its customers is because there is no proper training given to the employees. When customers complain, the blame game starts and continues within the company’s departments.
Organizations rarely realize that an employee needs to undergo regular training. Most companies hire new staff in customer service, but rarely does this employee go through some structured customer service training. Continuous training is a must to develop a customer-facing employee and keep his morale high. #CustomerExperience
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