How Companies Can Convert Complaint Into Delight

he 5th & final step to convert a customer complaint into delight is to have a one-on-one meeting with the client after the complaint has been resolved.This is the best time to understand the customer and deepen your relationship with them. If you satisfy the unhappy customer, you have a great chance to gain his trust again. This is also a great time to get a testimonial letter on customer complaints. www.nimeshmehta.net #salesbooster https://www.amazon.in/dp/1772046221