How Organizations Can Create CE Culture?​​

The 5th step to create a culture of customer experience is to remember to thank and acknowledge your customers for doing business with you. We listen to every request of the prospect, thank him for his interest in our products, and serve him to the best of our abilities.
Unfortunately, when a prospect becomes a customer, most people leave him alone to find his way in their organization. Every interaction or engagement with the customer should create an opportunity to thank him for being their esteemed customer.
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