Sales and Leadership Wisdom from the Leaders, Mr. Aditya Agrawal​

I asked Mr. Aditya Agrawal, MD of Morningstar, How can businesses create a lifetime of relationships with customers?
He replied Be true to your client and play a consultative role. If you can put the client’s interest first while delivering a solution to the client, you are on your way to winning a lifetime customer. Our endeavor at Morningstar has always been to provide our clients with the most suitable solution, and almost 95 percent of our business gets renewed each year..
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