Sales and Leadership Wisdom from the Leaders,Vishal Kapoor

I am privileged to know Mr. Vishal Kapoor, CEO – Bandhan MF, for more than a decade. When I asked him to share with the readers the 3-5 traits of a salesperson to succeed in the BFSI segment, he replied that sales can be a highly rewarding career. Yet it can be highly demanding as well. It is therefore important that individuals starting their career are clear on why they are choosing to pursue this career. Some common attributes of successful salespeople I have met are the following:
A genuine interest in people: This interest translates into a “real” interest in the customer and her needs, and into helping offer a suitable solution.
Energy: Salespeople need high levels of energy to transmit their excitement of the benefits from their product or service to the client.
Integrity: The BFSI segment demands the highest levels of integrity in its salespeople. We are dealing with people’s hard-earned savings, and often the language used is not easy to understand. Successful careers are built on keeping a promise over a sustained period of time.
Preparation: Sales is hard work. Successful salespeople plan and prepare well for each such interaction. Additionally, one has to keep abreast of the field with knowledge of best practices.

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