17th Nov 2024
Sales and Leadership Wisdom from the Leaders,Vishal Kapoor
I asked Mr. Vishal Kapoor, CEO – IDFC MF (now Bandhan MF), how has Selling changed in financial services now versus 2 decades back?
He replied Selling has evolved rapidly, keeping pace with a rapidly changing world. One of the key structural shifts over the last two decades has been access to information. Democratized, inexpensive access to the latest information and research through technology has helped clients get rapidly sophisticated, especially in the financial services industry. Technology is also now being effectively used to create real-time feedback loops and track sales quality more accurately.
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